Terms of Purchase

Streetdudes AB Company registration number: 556875-1811 Alingsåsvägen 40, 504 38 Borås, Sweden Email: info.streetdudes@gmail.com Phone: 0705-937920

An agreement is formed once you have completed your order and payment has been confirmed. You will receive an order confirmation by email to the address given at checkout.

Orders can only be placed during our opening hours. We reserve the right to decline or cancel an order — for example if items are sold out, prices are incorrect, or the delivery address falls outside our delivery area. If we cancel an order that has already been paid, the full amount is refunded.

All prices are in Swedish kronor and include VAT. The price shown at the time of ordering is the price that applies.

Any delivery fee is added and shown clearly at checkout before you complete your order.

Payment is made online at the time of ordering. The full amount is charged immediately when you complete your order — not on delivery or pickup.

We use Swedbank Pay as our payment provider. You pay within Swedbank Pay's payment interface — we do not handle or store your card details. Available payment methods are shown at checkout.

The payment will appear as STREETDUDES on your bank statement.

By completing your payment you accept these terms of purchase.

We offer home delivery within a defined area around the restaurant. If your address falls outside the delivery area, you will be informed at checkout before the order can be completed.

The delivery fee, any free-delivery threshold, and the minimum order value are shown at checkout.

For pickup, you collect your order at Alingsåsvägen 40, 504 38 Borås.

[Optional delivery time estimate — see Swedish version.]

You are responsible for providing correct contact details and address. If delivery cannot be completed because the address is incorrect or you cannot be reached, the order cannot be refunded.

The right of withdrawal does not apply to these purchases.

Under the Swedish Distance Contracts Act (2005:59), the 14-day right of withdrawal does not apply to goods that may deteriorate or expire quickly, nor to goods made to the consumer's specifications or clearly personalised.

Because we prepare food to your specific order and it is perishable, our products fall under both exemptions. You therefore cannot withdraw from your purchase once the order has been placed.

This does not affect your rights if there is a fault with the goods — see sections 7 and 8.

If you need to cancel your order, contact us as soon as possible at info.streetdudes@gmail.com from the same email address used to place the order.

We can normally cancel and refund an order [if the kitchen has not yet started preparing it]. Once preparation has begun, the order can no longer be cancelled.

Approved refunds are issued to the same payment method used for the purchase.

If something is wrong with your order — incorrect or missing items, or food that is not of acceptable quality — contact us at info.streetdudes@gmail.com as soon as possible, preferably the same day. Include your order number and describe the problem. A photo is helpful.

We handle each case individually and offer, depending on the circumstances, a replacement delivery, compensation, or a refund.

The Swedish Consumer Sales Act (2022:260) applies to your purchases with us.

Our food is prepared in a kitchen where allergens including gluten, nuts, milk, egg, soy and sesame are present. We therefore cannot guarantee that any dish is entirely free from traces of allergens.

Always state allergies in the allergies and special requests field when ordering. For serious allergies we recommend contacting us directly on 0705-937920 before placing your order.

We process your personal data — name, email address, phone number and delivery address — in order to receive, prepare and deliver your order, and to meet accounting obligations.

Data is shared with our payment provider Swedbank Pay to the extent required to process the payment.

You have the right to request access to, correction of, or deletion of your data. Contact us at info.streetdudes@gmail.com.

In the event of a dispute we cannot resolve together, you may contact the Swedish National Board for Consumer Disputes (ARN), Box 174, 101 23 Stockholm, www.arn.se. We follow ARN's recommendations.

You may also use the European Commission's online dispute resolution platform: ec.europa.eu/odr

Swedish law applies to these terms.

We may update these terms. The terms in force at the time of your order are the ones that apply to your purchase.